June 5, 2024 We had the pleasure of interviewing Doug Kaminski, a prominent figure in the legal tech industry, at CLOC 2024 for our latest Hear From the Experts. Doug, the Chief Strategy Officer at Purpose Legal, brings over two decades of experience across four continents. Renowned for his expertise in optimizing legal workflows through advanced technology, Doug has held leadership roles at top organizations such as Relativity, Symantec, Clearwell Systems, and Huron Consulting Group (Consilio). Doug addressed the significant challenges organizations face when implementing data analytics and KPIs in legal operations. He highlighted the complexities of selecting the right metrics, capturing accurate data, and effectively communicating the purpose of these metrics to all team members. Doug also explored the future trajectory of data analytics in legal ops, forecasting accelerated integration and greater emphasis on demonstrating the strategic value of legal departments. His insights are invaluable for anyone looking to navigate the evolving landscape of legal operations. Discover Doug's expert advice and forward-thinking perspectives, be sure to watch the full interview here. Engage, Learn, and Grow in the Legal Operations KPIs Community Join our Legal Operations KPIs LinkedIn group and visit LegalOpsKPIs.com to connect with fellow professionals. Participate in lively discussions, access a wealth of resources, and learn from industry leaders. Our community is designed for legal ops professionals at every stage, offering a platform to share knowledge, gain insights, and advance together in the field of legal operations. InfiniGlobe is a full-service consulting and software company. Our team of experts has years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.

May 27, 2024 In our latest installment of Hear From the Experts, we feature R Harrison Underwood, the owner of Brickell Global Consulting. With over 22 years of experience in corporate legal operations and technology, Harrison has been at the forefront of innovation, guiding Fortune 1000 companies and top law firms through complex digital transformations. His deep expertise and practical insights have made him a sought-after leader in the field, known for turning data into actionable strategies that drive efficiency and value. During our interview, Harrison shared compelling insights into the transformative power of data analytics in legal operations. He shared how data-driven decision-making has become a game-changer, recounting the story of a major automaker that leveraged analytics to bring 600 lawyers in-house, resulting in significant cost savings and enhanced service quality. Harrison also discussed the critical steps for setting up effective KPIs and managing international billing complexities. His anecdotes and advice offer a practical roadmap for any legal department looking to harness the power of data. "The job of the CLO now is to run the legal department as a business." Don’t miss out on these valuable insights—watch the full interview now. Join the Legal Operations KPIs Community Join the conversation and connect with like-minded professionals by joining our Legal Operations KPIs community on Linkedin. It's the perfect place to share experiences, discuss best practices, and stay ahead of industry trends. Also, be sure to visit LegalOpsKPIs.com for a wealth of resources designed to help you optimize your legal operations. InfiniGlobe is a full-service consulting and software company. Our team of experts has years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.

January 16, 2024 Blooming Diversity in the Legal Industry From August 2021, attorneys who identify with diverse ethnic backgrounds—including Hispanic/Latino, African American/Black, Asian American, Native American or Alaska Native, Native Hawaiian/Pacific Islander, and those of two or more races—constitute 18.1% of all attorneys and 9.7% of equity partners in U.S. law firms. Despite a rise in these figures since their initial tracking, the progress remains "incremental". This is in sharp contrast to the more than 20% of law school seats these groups have filled for over two decades, which suggests a systemic gap in cultivating diverse legal careers. The disparity between the diversity of law students and those who advance in the profession underscores a critical issue: a lack of varied and accessible paths to success within the legal industry. Addressing this disparity is where the principles of DEI become essential. They serve as the bedrock for strategies that can bridge the gap between a diverse student body and a homogenous workplace. Similar to the way biodiversity in a garden contributes to ecological health and resilience. The tree's unique beauty, a distinct divergence from its arboreal peers, mirrors the enrichment that diversity brings to our daily lives and professional environments. It is evident in the way fusion cuisine merges different culinary traditions to create exceptional flavors, and how an orchestra’s blend of instruments comes together to create a sound greater than its parts. These examples serve as a blueprint for how diversity, when embraced, can strengthen and invigorate our workplaces, much like the varied species in an ecosystem that each plays a role in maintaining its health. DEI: The Garden of Growth The narrative of innovation is replete with individuals who have used their diverse origins to leave an indelible impact. The legacies of Steve Jobs, with his Syrian lineage, Elon Musk’s South African roots, and Ilya Sutskever’s Russian heritage illustrate how diverse backgrounds contribute to global progress. Much like a garden flourishes from a diversity of flora, each requiring specific care, so does a workplace flourish when it cultivates the varied skills of its people, ensuring equitable support and celebrating the inclusion of every individual in the collective success. Perhaps the New Zealand Tea Tree defines DEI in this way: Allowing Diversity to bring a spectrum of colors, thoughts, and abilities; honoring Equity to ensure each bloom can flourish by receiving the right support and opportunities; and at the end celebrating Inclusion by ensuring every bloom is part of the beautiful tapestry we create together. Now is the time to nurture the seeds of DEI within the legal industry and our broader communities, ensuring that every individual has the sunlight, water, and soil needed to grow. By committing to these principles, we can cultivate a garden of growth and foster a world where every person can flourish, contributing to a collective success that is as diverse and vibrant as nature itself. See this article in Linked here: https://www.linkedin.com/pulse/tea-tree-thought-me-meaning-dei-mori-kabiri-bpmdc/ InfiniGlobe is a full-service consulting and software company. Our team of experts has 20+ years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.

May 10, 2024 Anna Richards, the Director of Global Legal Operations at John Deere, shares her extensive experience in integrating data into legal processes in Hear From the Experts. With a solid background in process development and change management, Anna’s insights reveal practical ways data can improve efficiency and decision-making in legal departments. Anna discusses her approach to making legal operations more transparent and efficient through the strategic use of data. She explores real-world applications, such as how data-driven decision-making helped justify new hires based on sales growth and the development of metrics to measure departmental success. Anna's stories from the trenches illustrate how data can lead to better resource allocation and streamlined processes without overwhelming the team with information overload. To learn more about implementing these strategies in your own legal department, watch the full interview here. Be Part of the Conversation Visit the Legal Operations KPIs community on LinkedIn and LegalOpsKPIs.com. Where legal tech meets vibrant discussion, fresh ideas, and networking that counts. Don’t miss out on being part of the conversation that’s shaping the future of legal operations. InfiniGlobe is a full-service consulting and software company. We have 20+ years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.

May 3, 2024 Hear From the Experts features Mike Russell the Head of Global Legal Operations at Expedia Group. He is at the forefront of transforming legal operations. With a career spanning over three decades, Mike has played a major role in integrating technology and data analytics into legal services. His strategic focus on data post-financial crisis has helped reshape how legal departments manage risk and drive efficiency. In our latest interview, Mike explores the strategic use of data in legal operations. He discusses how data became essential during the financial crisis when legal departments urgently needed to optimize spend and manage workloads more efficiently. He also emphasizes the transformation in legal services, from reactive data use to proactive strategic management, illustrating this shift with examples like the implementation of visual analytics tools that enhance decision-making. His practical advice on using data to justify legal headcount and optimize resource allocation is especially valuable. "When you can make it visual, that's when it gets really interesting. It's then you can really see a story starting to come through." To discover more of Mike's practical strategies for leveraging data in your legal operations, watch the full interview here. Join the Legal Operations KPIs Community Become a part of our Legal Operations KPIs community on LinkedIn and visit LegalOpsKPIs.com. It's the perfect place for sharing, learning, and connecting. Whether you're new or experienced in legal ops, our platform is your top source for the latest trends, innovative practices, and networking with industry leaders. Join us to keep up with the cutting edge of legal innovation. InfiniGlobe is a full-service consulting and software company. Our team of experts has years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.

February 29, 2024 InfiniGlobe introduces a pivotal upgrade for corporate law departments: the integration of Counself RFP™ with Onit™. This integration tackles the traditionally cumbersome vendor management and RFP (Request for Proposal) processes head-on, offering a unified platform that enhances efficiency and decision-making. Key issues addressed include the complexity and inefficiency inherent in managing RFPs and vendor relationships. Our solution integrates Counself's RFP management with Onit's legal workflow capabilities, enabling direct RFP initiation, tracking, and management within Onit. This eliminates manual data entry, ensures real-time data synchronization, and provides a streamlined, one-click RFP initiation and update process. The result is a significant boost in productivity and fiscal discipline for corporate law departments, positioning this integration as a crucial tool for achieving operational excellence and innovation. See it in action: Optimize Legal RFP Management Upgrade your legal operations with Counself RFP and Onit integration. Ideal for both new and existing users, it streamlines RFP and matter management for corporate law departments. As an Onit Certified Partner and Strategic Alliance Consultant, InfiniGlobe is committed to delivering excellence. Contact info@infiniglobe.com or call (833) LGL-TECH for details or a demo.

April 23, 2024 We are thrilled to have Scott Collister for Hear From the Experts, Vice President at ARCHER Systems, LLC. Scott is no stranger to the intersection of legal technology and operational efficiency. With a rich background in eDiscovery, Artificial Intelligence (AI), and Machine Learning (ML), he's mastered the art of leveraging tech to drive service delivery and client satisfaction to new heights. Scott’s strategic vision and innovative solutions are not just about navigating the present; they're about shaping the future of legal operations. His interview includes the transformative impact of KPIs in the legal field, drawing from his firsthand experiences to highlight their indispensability. Scott shares a real-life example from the mass tort world, explaining how introducing specific KPIs drastically improved client satisfaction and made their operations run smoother. But it's not all smooth sailing as he also talks about the hurdles of picking the right KPIs that truly matter to the business. Check out the full interview here to get Scott Collister’s full insights. Join the Legal Ops KPIs Community Ready to connect with like-minded professionals and explore legal tech and operational KPIs? Join the Legal Operations KPIs community on LinkedIn and discover all the resources available at LegalOpsKPIs.com. Whether you're seeking fresh insights, looking to share your own experiences, or exploring breakthrough practices, this is the place for you. InfiniGlobe is a full-service consulting and software company. Our team of experts has years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.

March 19, 2024 In our Hear From the Experts series, Scott Coletti, Senior Business Manager at TD Bank with a focus on legal technology architecture, shares his thoughtful approach to developing legal tech solutions. Central to Coletti's philosophy is a commitment to understanding the specific needs of users. He argues that the true value of legal technology lies not just in its features, but in how well it meets the real-world requirements of those it serves. This interview offers rich insights for anyone interested in advancing legal operations and technology implementation. Coletti explores the inherent challenges in setting up effective reporting, metrics, or KPIs within the legal tech landscape. He emphasizes the importance of clean data in producing accurate analysis and insights, discussing the detrimental impact of poor data quality on decision-making processes. Learn the importance of a nuanced, user-focused approach in the evolution of legal technology and more here. Connect, Learn, and Share with Us Join our Legal Operations KPIs community on LinkedIn and explore LegalOpsKPIs.com to connect with professionals across all levels of legal ops. Our platform provides a rich space for sharing experiences, accessing resources, and learning from industry leaders. It's the ideal environment for those seeking advice, wishing to share insights, or aiming to connect with peers. InfiniGlobe is a full-service consulting and software company. Our team of experts has years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.

April 10, 2024 Meet Anthony Lowe in Hear From the Experts, the Vice President & Assistant General Counsel at JPMorgan Chase & Co. He is a seasoned pro in Discovery and Information Governance with a track record that spans Datalaw PLLC to Freddie Mac. Anthony is a whirlwind of knowledge in Risk Management, Strategic Planning, and much more. His knack for turning complex legal jargon into actionable insights makes him a go-to voice in legal tech. In our interview, Anthony discusses the fundamentals of KPIs and metrics, shedding light on their game-changing role in legal departments. He talks about starting from scratch with barely any data to work with and how today, data is everywhere in legal processes, changing the game. Anthony also gets into customizing KPIs for different roles, from C-suite executives to the front-line legal teams, ensuring everyone's on the same page. It’s about making the numbers talk in a way that everyone listens, but that’s just scratching the surface. Catch the full scoop in the interview here. It’s packed with insights you won’t want to miss. Be Part of the Conversation Visit the Legal Operations KPIs community on LinkedIn and LegalOpsKPIs.com. Where legal tech meets vibrant discussion, fresh ideas, and networking that counts. Don’t miss out on being part of the conversation that’s shaping the future of legal operations. InfiniGlobe is a full-service consulting and software company. We have 20+ years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.

February 28, 2024 We are proud to launch our Hear From the Experts series with an exclusive interview featuring Mark A. Smolik, Chief Legal Officer at DHL Supply Chain Americas. Mark brings to the table a wealth of experience in leading legal, compliance, and commercial contracts management teams. Before his current role at DHL, he shaped legal strategies at Safelite Autoglass and The Sherwin-Williams Company, contributing significantly to their success. His expertise is further recognized through his active participation on various boards and as a sought-after speaker and author in the legal industry. In our engaging session with Mark during Legal Week 2024, he shared his approach to identifying and implementing KPIs that genuinely impact legal operations. He emphasized the critical need for legal departments to align their metrics with the business's goals, a strategy he has applied throughout his career. He shared practical insights on overcoming common hurdles in establishing a data-driven culture within legal teams. Highlighting stories from his own experiences, Mark's perspective provides a practical blueprint for legal departments aiming to leverage data for strategic advantage. Catch the full interview for a deeper dive into Mark's thoughts and strategies here. Connect with the Legal Operations KPIs Community Stay ahead with insights from top legal operations experts by keeping up with our Hear From the Experts series. Join the Legal Operations KPIs on LinkedIn, your gateway to engaging discussions and networking opportunities with peers and field leaders. Beyond our series, we invite you to LegalOpsKpis.com, a place for both newcomers and seasoned professionals in legal operations to collaborate, learn, share insights, and uncover best practices. InfiniGlobe is a full-service consulting and software company. Our team of experts has years of industry experience working with top corporate legal departments and law firms. Contact us at info@infiniglobe.com or at (833) LGL-TECH.