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Hear From the Experts: Decoding User Needs in Legal Tech with Scott Coletti

Scott Coletti’s insights on legal tech that meets user needs, emphasizing precision and practicality.

March 19, 2024

In our Hear From the Experts series, Scott Coletti, Senior Business Manager at TD Bank with a focus on legal technology architecture, shares his thoughtful approach to developing legal tech solutions. Central to Coletti's philosophy is a commitment to understanding the specific needs of users. He argues that the true value of legal technology lies not just in its features, but in how well it meets the real-world requirements of those it serves.

This interview offers rich insights for anyone interested in advancing legal operations and technology implementation. Coletti explores the inherent challenges in setting up effective reporting, metrics, or KPIs within the legal tech landscape. He emphasizes the importance of clean data in producing accurate analysis and insights, discussing the detrimental impact of poor data quality on decision-making processes. Learn the importance of a nuanced, user-focused approach in the evolution of legal technology and more here.

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Join our Legal Operations KPIs community on LinkedIn and explore to connect with professionals across all levels of legal ops. Our platform provides a rich space for sharing experiences, accessing resources, and learning from industry leaders. It's the ideal environment for those seeking advice, wishing to share insights, or aiming to connect with peers.

InfiniGlobe is a full-service consulting and software company. Our team of experts has years of industry experience working with top corporate legal departments and law firms. Contact us at or at (833) LGL-TECH.


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