Legal Technology Assessment & Legal Operations Consulting
Make confident decisions about legal technology, data, process, and adoption before you invest, implement, or expand.
Legal departments today grapple with a dynamic technological ecosystem. At InfiniGlobe, we don't just navigate this landscape — we master it. Our team of experts, business analysts, certified implementers, and user trainers is armed with decades of experience spanning leading legal software solutions, and ensures your department is agile, efficient, and at the pinnacle of productivity.
Our expertise isn't confined to one sector; it's diverse. From Oil & Gas, Utilities, Technology, and Insurance to Healthcare, Energy, and Retail-Food Services, our experience cuts across a spectrum of industries. Each industry has its unique challenges, and we're equipped to meet them head-on, bringing tried and tested best practices to the table.
“I highly suggest sitting down with InfiniGlobe leadership and talking through what your team is trying to accomplish. InfiniGlobe can provide objective commentary and real-world experience to the conversation to help you craft the best plan for your needs and your company or firm. ”
Our Services:
Legal Technology Assessment
Connecting Your Needs to the Right Technology
Drowning in a sea of technology options? You're not alone. Today's vast technological landscape can be both a blessing and a curse, especially when choosing the right tools feels like finding a needle in a haystack. At InfiniGlobe, we've taken the deep dive so you don't have to. We've explored every corner and understood each tech's strengths, weaknesses, and best fits.
Our first step is always to listen and understand – what are your legal department's unique requirements, aspirations, and challenges? We then use our comprehensive knowledge of the technology ecosystem to match those needs with the most suitable tools. Our commitment is not to push a product, but to ensure that whatever solution you choose truly serves your legal department.
“InfiniGlobe is one of our trusted vendors with Shell Oil Company and has significantly contributed to the implementation, development, and maintenance of both the Matter Management system and the Legal Hold system in use at Shell.”
Legal Operations Optimization
Legal departments can sometimes get tangled in their own processes. Minor inefficiencies can compound over time, evolving into major operational roadblocks. At InfiniGlobe, we don't just apply a band-aid solution to a perceived problem. We commit to understanding the intricacies of your operations.
Our approach is holistic, understanding not just the evident problems but the intricate inner workings of your operations. It's about identifying not just the challenges, but also the unseen links between them and probing deeper to uncover root causes. By recognizing these connections, we can unveil underlying issues you might not have been aware of, and realign your operational paths to ensure your legal department functions seamlessly.
Streamlining Paths for Maximized Efficiency
“One of the major differences between InfiniGlobe and other consulting companies is that their team does not blindly accept requirements, but asks questions and makes suggestions through proposed changes to collaboratively come to an ideal delivery product.”
Alternative Fee Arrangements
Every company's financial landscape is unique, and so should the fee arrangements. Whether you're striving for cost savings, risk mitigation, predictability, or simplicity, we dive into the specifics of your partnerships.
Plotting a course through your current billing structures with law firms and vendors, we align them with your specific goals. By deeply understanding the nuances of both your objectives and existing vendor relationships, we craft innovative fee arrangements that resonate with your vision. No two companies are the same, and our approach ensures that your fee structures aren't just efficient, but also tailored to your ever-evolving needs.
Bridging Your Goals with Strategic Fee Structures
“At the end of the day, the main reason I recommend InfiniGlobe is their people. They are knowledgeable, respectful, reliable, creative, and just fun to work with. Their creativity and accessibility surprised and pleased us. We would tell someone who is considering their business that if they tell you they can help, hire them.”
Legal Analytics and KPIs
Your Data. Your Story.
You're not just another client with a spreadsheet to us. When you share your data, you're sharing a part of your company's soul – its highs, its lows, its challenges, and its triumphs. We respect that. Connecting the dots between your numbers, we seek the real stories they tell about your legal department. With hands-on experience from numerous corporations, we've seen many data tales and are adept at drawing out what's meaningful.
We don't merely suggest metrics; together, we craft a roadmap, selecting the KPIs and metrics most meaningful to your legal department based on their maturity and the nuances in your data. With InfiniGlobe by your side, data doesn't just inform; it inspires action.
“InfiniGlobe has helped us as a consulting and development resource for a variety of projects including process improvements, reporting & analysis, spend management, matter management, and legal hold (…).
Working with the InfiniGlobe team feels more like a true collaboration rather than a contractual agreement.”
KPI RESOURCES
Books for legal departments and law firms
Legal Operations KPIs, Second Edition
Legal Value, Spend, and Performance
Use legal data to measure value, control spend, and improve performance. Legal Operations KPIs, Second Edition helps legal operations professionals, General Counsel, in-house teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.
The expanded second edition provides practical guidance on KPI structure, data sources, ownership, limitations, trend analysis, reporting, and interpretation—helping legal teams turn data into clearer decisions and stronger performance.
Law Firm KPIs
The Professional’s Handbook for Pricing • Productivity • Profitability
Law Firm KPIs helps law firms turn data into better pricing, stronger margins, improved productivity, and clearer proof of client value. It is designed for firms navigating changing client expectations, alternative fee arrangements, evolving workflows, and increasing pressure to manage performance with meaningful metrics.
Across nine sections and 80+ law-firm-specific KPIs, the book provides definitions, formulas, common pitfalls, trend cues, data sources, and improvement tactics to help firms move from reporting numbers to making better business decisions.
Inside The Book
Comprehensive Coverage
Legal Operations KPIs delivers a thorough compilation of metrics and reports across varied domains such as Spend Management, Budgeting, Invoice and Data Quality Analysis, among others. This extensive range equips legal professionals with the analytical tools to optimize financial strategies, enhance data integrity, and elevate overall legal operational efficiency.
Online Resources
Cement your expertise in Legal Operations with each purchase of Legal Operations KPIs, which offers more than pages—every article comes with a QR code providing direct access to an extended online version at LegalOpsKPIs.com. There, interactive discussions, customizable content, and continuously updated resources await, transforming the book into an evolving toolkit for legal professionals dedicated to excellence.
Tailored Readiness Levels
The KPIs and Metrics in this book are not one-size-fits-all; they are carefully crafted to cater to varying levels of readiness within legal operations. Whether you're building the foundations at the "Early" stage or refining sophisticated systems at the "Advanced" level, you'll find the tools and insights necessary to elevate your practice and drive meaningful progress at every stage of your organization’s evolution.