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Elevate vendor performance management in TeamConnect with IG Shadow™. IG Shadow ™ Firm and Vendor Performance Verification in TeamConnect™ Navigating vendor performance and spending in the legal industry often feels like walking through a maze. IG Shadow ™ illuminates this path, offering a comprehensive solution that's intertwined with TeamConnect. With it, law firms and legal departments gain unparalleled clarity and control over their vendor engagements, ensuring value at every turn. Features that Transform Your Workflow . Performance Overview Dive deep into vendor interactions with the power of Shadow Analysis. Measure performance against established budgets, ensuring that you consistently derive the utmost value from your investments. AFA Alignment Be future-ready with an unparalleled tool tailored for Alternative Fee Arrangements (AFA). Seamlessly align with vendors on billing nuances and deliverables, fostering engagements that are both transparent and pinpoint accurate. Transparency Elevate your billing interactions with the introduction of Shadow Invoicing terms. This not only simplifies agreements but also makes certain that all parties are crystal clear on the billing specifications. Who Will Benefit Most: Legal Operations Team Streamline your vendor management process. This not only allows for meticulous tracking of performance metrics but also ensures that financial engagements are overseen and managed. eBilling Team / Coordinators Experience unparalleled visibility into every transaction, guaranteeing that every cent is tracked, managed, and justified. In-House Attorneys Always stay informed about vendor progress, timely deliverables, and financial exchanges. It ensures that all activities remain in sync with predetermined budgets, allowing for efficient cost and progress management. Reach Out. Get Results. Contact Us

Transform complex challenges with our expertise in E-Billing, daily legal operations, and vendor relationship management. Achieve operational excellence, financial clarity, and efficient workflows, and foster strong vendor ties with our tailored services. Managed Services Expert Services Tailored for Your Legal Needs With complex regulatory landscapes and evolving business needs, legal operations can become a labyrinth of challenges. Ensuring precision, optimizing processes, and managing vendor relations often require more than just in-house expertise. Here’s where our managed services can transform these challenges into opportunities. What We Offer: E-Billing Expertise Navigating electronic billing can be intricate, leading to discrepancies and financial ambiguities. Our E-Billing Specialists streamline this complexity, ensuring accurate and timely billing. Experience financial clarity and reduced discrepancies with experts guiding every step. “ I nfiniGlobe team members are very quick to respond, and we thoroughly enjoy their professionalism and positive attitude. ” Legal Ops Associate Daily legal operations can be overwhelming, making it tough to maintain efficiency. Our Legal Ops Associates infuse innovation into day-to-day tasks. By introducing best practices and optimizing processes, they convert daily challenges into smooth workflows. “ I recommend working with InfiniGlobe. They made my job easier and working with the InfiniGlobe team helps make me look good to my boss. ” Vendor Relations Manager Building lasting vendor relationships is crucial for integrated business ecosystems. Our Vendor Relations Managers create relationships built on trust, clear communication, and exceptional vendor management practices. “ [I nfiniGlobe] has exceeded our expectations by always providing excellent customer service. ” Reach Out. Get Results. Contact Us

Events Connecting the Legal Community Through Events That Matter We can’t help if we don’t know what’s wrong! Contact us to discuss your pains, your goals, and your suggestions. Help us cater our services and solutions to you and your needs. Upcoming Events Workshop Running Legal Like a Business 2024 Conference September 3-6,2024 Register Details Private Event Legal Operations KPIs September 11,2024 Register Details Event Summit by the Sea September 25-27,2024 Register Details Past Events Legal Operations KPIs Forum - Germany August 27,2024 Register Details Webinar KPIs Every Legal Team Should Be Tracking with SpotDraft August 21,2024 Register Details

January 21, 2026 Mori Kabiri , Founder and Author of Legal Operations KPIs, will be in Hong Kong in January as part of his Asia-Pacific trip, and we are pleased to share that ALITA and LITE Lab@HKU will be hosting him for the first roundtable of 2026, “Measuring Success.” This is designed as a working, peer-based conversation for legal operations and in-house legal leaders who are building more modern ways of running legal teams. The focus is practical, how to define success in a way the business understands, how to choose metrics that leadership can trust, and how to use those metrics to support real operational decisions. Mori will be joined by experienced APAC practitioners as discussants, including Shogo Osaka (FedEx), Ann Leung (MTR), and Brian W. Tang (ALITA Co-Chair, LITE Lab@HKU Founding Executive Director), bringing an on-the-ground perspective across industries and operating models. If you would like to attend, this roundtable takes place on Thursday, January 22, 2026, from 2:00 PM to 3:30 PM (HKT, GMT+08:00) at HKU Law, 6/F Cheng Yu Tung Tower, HKU, Pokfulam, and it is hybrid. After you register, the Zoom link will be shared with confirmed attendees.

January 21, 2026 Mori Kabiri , author of Legal Operations KPIs and Law Firm KPIs, will be in Hong Kong in January as part of his Asia-Pacific trip, and we are pleased to share that ALITA and LITE Lab@HKU will be hosting a dedicated Law Firm Roundtable Series 2026 session, “Measuring Success.” Law firms are making real changes to how they deliver legal services through process improvement, technology adoption, and AI. The harder part is measurement: defining what success looks like in practice and tracking it in ways that support decisions, partners and business services leaders actually need to make. This roundtable is built as a practical, peer-based discussion on measurement that connects to delivery performance, operational execution, and how firms evaluate progress when change is happening fast Mori will be joined by experienced discussants, including Siew Fong Yiap (Ashurst), Carl Li (Linklaters), and Brian Tang (ALITA Co-Chair, LITE Lab@HKU Founding Executive Director). If you would like to attend, the session takes place on Thursday, January 22, 2026, from 4:00 PM to 5:30 PM (HKT, GMT+08:00) at Ashurst, 43/F Jardine House, Central, and it is hybrid. After you register, the Zoom link will be shared with confirmed attendees.

November 11, 2025 Legal Agile Connect 2025 takes place on November 12–13, bringing together legal leaders, innovators, and practitioners to explore agility, analytics, and technology in modern legal teams. We are pleased to share that Mori Kabiri , Founder of Legal Operations KPIs and CEO of InfiniGlobe, will join the event as an international speaker. Mori will be presenting a workshop on Legal Operations KPIs, focusing on how legal departments can use performance metrics to improve execution, strengthen accountability, and make better operational decisions. Legal Operations KPIs is also proud to participate as a Premium Sponsor of this year’s event. Sponsoring Legal Agile Connect reflects our broader mission, helping legal teams move from activity to measurable outcomes through practical metrics, clearer reporting, and stronger operational discipline. Over two days, attendees can expect strategic conversations, practical case studies, and forward-looking perspectives on how legal departments can measure, adapt, and thrive as legal operations become more data-driven and technology-enabled. If you plan to attend Legal Agile Connect 2025, we hope you will join Mori’s session and connect with the wider community shaping the next phase of legal operations.

Book a time to chat with the InfiniGlobe team. Ask your questions, get acquainted—we’d love to hear from you and see how we can help!