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Legal Services RFP – Step by Step

An infographic showing the step by step process of Counself RFP.

July 23, 2018

Are your In-House Counsel facing a matter that requires specialized substantive expertise? Is your Legal Department in need of a new contract management solution? From handling complex legal issues to new legal technologies to an internal team that is too busy to start new projects and handle all the old ones… issuing an RFP is a great opportunity for you and for your vendors.

What is an RFP?

An RFP or Request for Proposal is a document that a Company posts to generate bids from potential law firms or vendors for a specific, desired solution. The RFP document details exactly what the Company is looking for and outlines a method to evaluate and assess the submitted proposals fairly.

Step One – There’s No ‘I’ in Team

The first step in issuing your RFP is to put together your team! Your internal team will have varying responsibilities including but not limited to drafting the RFP document, locating firms or vendors, reviewing proposals, and selecting the right firm. Your team will have to identify key stakeholders to lay out organizational goals and objectives. Most importantly, you must establish a budget and a timeline that will help guide your evaluation process.

Step Two – Strike Pen to Legal Pad

Drafting the Request document is generally the most difficult and time-consuming task of the RFP process. Most companies try to create a one-size or use canned templates that are both too vague and too specific, and thus illicit irrelevant or generalized responses. Other RFPformats can be cumbersome and complicated which can result in ‘would be’ (yet qualified) responders to run with fear! The best drafted RFPs are clear, concise, and organized. Drafters should explain the purpose or background of their project, layout the scope of work required, detail finances such as payments or incentives, and explain the process for evaluation and reward.

Step Three – Cast a Wide-Enough Net

Finding target law firms or vendors to respond to your request can be a daunting task. Your team should do their due diligence, research firms in order to understand their qualifications, weaknesses, and shortcomings. Most law firms will be familiar with you but there are many firms you may not know about. Do not limit your list of qualified vendors to only those with whom you have prior working relationships. At the same, a fair warning to make sure you do not “bid shop” and end up drowning in a sea of unqualified vendors. Remember, part of the RFP process is fairness; target your invitations to those that are qualified and capable of completing the task at hand. Also, keep in mind that your team is responsible for the administration and evaluation of the responses. Your budget will quickly be exhausted if you cast your net too far and too wide.

Step Four – Evaluate (Don’t Hate)

Evaluating responses must be done methodically to ensure accuracy and fairness. Generally, the process laid out by your team should contain a “scoring” or “scorecard” method where criteria are weighted and evaluated based on needs and priorities. Based on the scorecard, law firms or vendors can more easily be shortlisted and/or eliminated. Be sure to check certifications (diversity, information security, etc), completed cases, specializations, conflicts, and Alternative Fee Arrangements (AFA). From your short list, you can then request interviews and supporting documentation to help you further narrow, evaluate and select the finalist that can best provide a solution for your team and your company.

Step Five – Negotiate, Negotiate, Negotiate

Although you have selected a firm, the negotiation process is just beginning. At the end of the day, responses are merely proposals that can be accepted or declined. You can continue to refine the scope based on information discovered during the RFP process, and as your team has developed their understanding of the project. After negotiations, your legal team will finalize and execute an Agreement or Statement of Work, thereby ending the Request for Proposal process.

It can seem like a lot of work (and it kind of is, if you don’t have the right tools) but an RFP is an easy, quick, and passive way to increase your spending efficiency, lower your costs, and build new relationships and opportunities. If you’re a legal professional and are interested in adopting RFx workflows to add value and pull waste from your vendor procurement and management, check out Counself’s features, and contact us for a demo!

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