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Business Analyst and Project Manager Location : Remote/Hybrid Type : Full-time InfiniGlobe is a consulting company providing specialized services to the legal departments of corporations. We are seeking a skilled Business Analyst / Project Manager with experience in Contract Lifecycle Management (CLM) and Enterprise Legal Management (ELM) systems. This role involves supporting the implementation process and managing projects, acting as a key liaison between legal teams, stakeholders, and internal technical teams, rather than performing the technical implementation themselves. Key Responsibilities: Support the implementation and integration of CLM systems (e.g., Agiloft, Evisort, Onit) and ELM systems (e.g., TeamConnect, SimpleLegal, Onit). Collaborate with clients to gather, document, and analyze business requirements, ensuring that solutions align with the client's operational needs. Oversee and manage the project lifecycle from initiation through completion, coordinating timelines, deliverables, and communication between all stakeholders. Serve as the primary point of contact between clients and technical teams, translating business requirements into actionable tasks while ensuring all stakeholders are aligned. Provide progress updates, track milestones, and manage potential risks to ensure smooth project delivery. Simplify complex technical information for non-technical stakeholders, ensuring clear understanding and alignment on project goals and outcomes. Stay informed on industry best practices and emerging technologies to provide informed recommendations to clients. Skills & Qualifications: 3+ years of experience in legal operations, project management, or business analysis within a legal or technology-driven environment. Familiarity with CLM systems such as Agiloft, Evisort, Onit, and ELM systems such as TeamConnect, SimpleLegal, Onit. Proven track record of managing complex projects, ensuring timely delivery and alignment with client objectives. Excellent communication skills, with the ability to bridge the gap between legal, business, and technical teams. Strong problem-solving and organizational skills, capable of managing multiple priorities and projects. Experience working with legal technologies and workflow automation is a plus. Prior experience with DMS platforms (e.g., NetDocuments, iManage) is an advantage. A quick learner with the ability to translate technical information into actionable insights for legal and business stakeholders. This role is ideal for someone passionate about driving successful project outcomes without being responsible for the hands-on technical implementation. About InfiniGlobe At InfiniGlobe, we provide software technologies and consulting services designed specifically for legal departments, legal operations teams, and law firms. Our team of subject matter and technical experts simplify complex challenges, enabling teams to enhance efficiency through intuitive, easy-to-use technology solutions. We are the team behind the Legal Operations KPIs book and the LegalOpsKPIs.com community, both of which help legal departments leverage key performance metrics and actionable insights to optimize their operations. This growing global community aims to engage more legal operations professionals, providing them with the tools and knowledge to make informed, data-driven decisions. Be Part of the InfiniGlobe Team . First name* Last name* Email* Phone* Position* Send Us Your CV* Upload File Apply Your trust and privacy are paramount. Any data provided will solely be accessed and used by the InfiniGlobe team for the specific purposes it's submitted for. We pledge that your information will not be sold, marketed to, or shared outside these specific uses. We uphold stringent data protection standards, fortified by our ISO 27001 certification. Safeguarding your information and ensuring your privacy remains our topmost priority.

Unlock the full potential of Onit with InfiniGlobe’s expert legal professional services and products.As Onit's Certified Strategic Alliance Consultant, we enhance matter management, vendor relations, and more. Legal Professional Services and Products for Onit In today's fast-paced corporate environment, businesses grapple with the complexities of legal management. Onit shines as a beacon in this space, offering AI-driven solutions for everything from matter management to vendor relations. But, why just adapt when you can excel? Together with InfiniGlobe, we turn Onit's prowess into your success, transforming legal departments from mere business protectors to pivotal business catalysts. As Onit's Certified Strategic Alliance Consultant , our partnership transcends traditional collaboration. We merge Onit's revolutionary solutions with our deep-rooted consultancy wisdom, aiming to equip businesses with the best tools for optimal outcomes. What We Offer : System Tune-Up As the business landscape shifts, regulations adapt, and organizational needs evolve, it's essential that Onit remains attuned to your current challenges. InfiniGlobe offers a tailored service to realign the platform with your current objectives. In our strategic alliance with Onit, we combine our expertise with their advanced technological solutions to consistently align Onit with your business requirements. We undertake a comprehensive evaluation of your Onit setup, seeking feedback and input from your team on every element. This ensures that as your needs evolve, Onit evolves with you. Instead of just making updates, we aim to understand the bigger picture of your organization's goals, enabling Onit to become a crucial part of your business strategy. Adaptive Refinement for Continuous Alignment “ Their availability to walk with us through testing, even during non-business hours demonstrated a high level of urgency and commitment that is hard to find and extremely valuable. ” Application Configuration Crafting Onit to Your Unique Business Needs We embrace the versatility of Onit's platform, unlocking and amplifying this versatility for you. Recognizing that every organization has its own distinct processes and intricacies, our approach is not just about implementing Onit; it's about sculpting it to mirror your business's exact needs. By sitting down with you, and understanding your processes, forms, and data intricacies, we mold Onit into an extension of your operations. Whether it's adapting the UI, structuring fields, or optimizing categories, our configurations ensure that Onit's vast capabilities align seamlessly with your legal management needs. It's more than just set-up; it's about crafting a system that empowers your team to excel. “ I recommend working with InfiniGlobe. They made my job easier and working with the InfiniGlobe team helps make me look good to my boss. ” “ Thanks to InfiniGlobe’s support we were able to complete the conversion of the legal hold data project successfully. ” Data Conversion Accuracy Today, Adaptability Tomorrow Onit's dynamic nature means that it's continually adapting. Our team ensures smooth data integrations by preemptively tackling compatibility challenges, fine-tuning attribute correspondences, and directing the specific operations unique to Onit migrations. Our proficiency guarantees data integrity, ensuring that your Onit system functions with the most pertinent and up-to-date information as its foundation. Iterative Agile Process. At InfiniGlobe, we prioritize your perspective and believe in continuously adapting and improving. Our commitment to the Iterative Agile Process ensures that you're always informed about your project's progress while our services and solutions evolve in tandem with your needs. Here's how we make it happen: RESPONSIVE ADAPTATION As your needs change, so do our strategies. We understand that business dynamics can shift, and our agile approach ensures we're always in step with those changes. CONTINUOUS FEEDBACK With regular checkpoints and reviews, we ensure that our strategies are in alignment with your objectives. We actively seek and incorporate your insights, refining our work to match your expectations. This not only keeps the project on track but also allows for timely adjustments. COLLABORATIVE APPROACH Collaboration is at the heart of the agile process. By engaging stakeholders throughout the project, we ensure that all perspectives are considered, leading to well rounded solutions. EFFICIENT DELIVERABLES Our iterative approach ensures that you see regular, tangible results. Instead of waiting for the final product, you'll witness incremental improvements, ensuring you're always in the loop and confident in the direction we're headed. Related Resources. RFPs Just Got Easier with Onit™ + Counself™: One Platform, All Your Needs. Reach Out For Help With Your Next Project . Contact Us

Explore career opportunities in legal technology with InfiniGlobe. Careers Be Part of Our Team Brief pause on hiring, but we’ll be back in session soon. Keep an eye out!

Get in touch with InfiniGlobe. Contact us for inquiries, support, or to learn more about our legal technology solutions and services. Get In Touch Reach Out. Get Results. We can’t help if we don’t know what’s wrong! Contact us to discuss your pains, your goals, and your suggestions. Help us cater our services and solutions to you and your needs. (833) LGL-TECH (833) 545-8324 info [at] InfiniGlobe [.] com Mon - Fri: 8am to 5pm (Pacific Standard Time) Name Email Subject I... Message Send Message Thank you for sending us a message! Your trust and privacy are paramount. Any data provided will solely be accessed and used by the InfiniGlobe team for the specific purposes it's submitted for. We pledge that your information will not be sold, marketed to, or shared outside these specific uses. We uphold stringent data protection standards, fortified by our ISO 27001 certification. Safeguarding your information and ensuring your privacy remains our topmost priority.

InfiniGlobe offers custom development and integrations tailored to unique business needs. Streamline operations with our custom integration service. Discover connectors like TeamConnect-NetDocuments, Zapproved-TeamConnect, and Exterro-TeamConnect. Custom Development and Integrations Solutions for Seamless Operations Businesses often find themselves juggling multiple platforms, each with its own set of features and functionalities. At InfiniGlobe, we understand that one size doesn't fit all. Our Custom Integration service is dedicated to bridging the gaps between these platforms, tailoring solutions that streamline operations and adapt to your unique business needs. Our Services: Data Conversion Streamlining Your Data Transitions We understand the value of your data—it's an asset we treat with precision and care as if it were our own. As your business grows and evolves, we're here to streamline transitions, ensuring seamless integration of data into and from your TeamConnect. Our approach goes beyond just moving your data between systems; we prepare field-by-field mappings and thoroughly analyze data, pinpointing any cleanup issues. With our automated tools, we not only expedite the conversion process but also ensure that testing and cleanup are efficiently managed. With InfiniGlobe by your side, the complexity of data conversion becomes a hassle-free experience. “ Thanks to InfiniGlobe’s support we were able to complete the conversion of the legal hold data project successfully. ” System Integration Unifying Your Enterprise Solutions When you introduce or update enterprise systems and software, seamless integration is crucial. We excel at ensuring your new solutions mesh flawlessly with your existing system. With hands-on expertise in leading corporate enterprise platforms such as DMS, MMS, and AP systems, our experts provide smooth, efficient, and coherent integrations, paving the way for streamlined operations and enhanced productivity. “ InfiniGlobe is a thought-leader and has a confident, creative team that is both responsive and industry-leading in terms of matter manageme nt development and support. ” Reporting Turning Data into Actionable Insights As your business grows and its intricacies unfold, we stand ready to adapt and enhance your reporting capabilities. Leveraging technologies like Business Objects, TCBI, Tableau, and PowerBI, we meticulously design and refine universes and reports to suit your specific needs. Beyond just report creation, we also fine-tune your data warehouse to ensure data accuracy and efficiency. By partnering with us, you're investing in timely, relevant insights that empower decision-making, all while saving time and resources. “ W e continue to work with InfiniGlobe, beyond the upgrade. ” Our Expertise in Action . Decades of experience have sharpened our ability to craft custom rules, screens, tools, and workflows. No challenge is too intricate for us. We tackle complexities, ensuring your systems work in harmony. PROVEN HYBRID METHODOLOGY PLAN Project Planning DEFINE Requirement, Specification, and Technology Architecture Definition DESIGN Requirement Analysis, Solution Design and Prototyping BUILD System Configuration, Development, and Testing DEPLOY Production Rollout, Data Conversion, and Training Implementing a new system isn't just about steps—it requires understanding and flexibility. Our hybrid methodology embraces your corporate culture, reducing surprises and boosting user satisfaction. Read More Maximize Your Technology Investment With our Custom Solutions . NetDocuments - TeamConnect Connector Bridge your legal management and document systems with this integration, achieving seamless navigation, enhanced security, and streamlined workflows. Read More Zapproved - TeamConnect Connector Automate your MMS and Legal Hold Systems synchronization, centralize data access, and streamline your compliance and reporting with ease. Read More Exterro - TeamConnect Connector Streamline your Legal GRC challenges, optimize processes, and bolster risk management effectively with our innovative, integrated tools. Read More Related Resources. Case Study: Automating Invoice Review and Approval Case Study: Invoice Maintenance Made Simple Case Study: Integrating Legal Hold Pro™ and TeamConnect™ Reach Out For Help With Your Next Project. Contact Us

Optimize your TeamConnect invoicing with IG Invoice Review™. This tool enhances the invoice review and approval process, reducing errors and improving communication. It's ideal for Legal Ops and eBilling teams, offering automated reviews, clear guidelines, and consistent reminders for streamlined, efficient invoicing. IG Invoice Review ™ Automate Invoice Review and Approval in TeamConnect™ Invoice review approval in law departments is a massive task involving various staff tiers, from attorneys to even CEOs in some instances. With hundreds of invoices flooding in every month, even with e-billing tools in place, reviewing them becomes a daunting task prone to human error. IG Invoice Review emerges as a transformative solution, optimizing this invoicing bottleneck in the most efficient and reliable tool, all while seamlessly integrating with TeamConnect. IG Invoice Review™ Simplifies the Complex, Turning Influx into Insight in TeamConnect . Automated Reviews Initiate an initial review, provide comprehensive analysis checklists for any issues, and finalize with a second review leading to invoice approval. Communication Directly address invoicing issues with firms, provide regular updates to Legal Ops, and send weekly reminders to approvers for pending invoices. Clear Guidelines Streamline billing guidelines and refine audit rules for clearer and more efficient invoice processes. Who Will Benefit Most: Legal Operations Team Transform your operations, gain efficiency in your workflows while reducing time spent on invoice management, and benefit from a 360-degree view of all invoicing activities with IG Invoice Review. The platform is designed to boost productivity and ensure nothing slips through the cracks. eBilling Team / Coordinators Revolutionize your invoicing experience. Our tool offers a clear, streamlined process that eliminates tedious manual tasks. Say goodbye to invoicing uncertainties and welcome a system where precision and clarity drive every action. Experience This Proven Success . A top Fortune 500 tech company wanted to improve its legal department's budget and spending management. With InfiniGlobe's help, they transformed their workflow to be quicker and more automated. They used advanced tools, such as IG Invoice Review™ , and automated reports to get instant updates on their budget and spending which has improved overall efficiency. Read More Reach Out. Get Results. Contact Us

Maintain TeamConnect™ like never before with IG Insight™. Designed for Legal Ops and IT teams, it provides a holistic view of system customizations, security, and performance. Streamline processes with actionable insights to reduce complexity, enhance user adoption, and cut maintenance costs, all within an easy-to-use interface. IG Insight ™ Empowering Legal Teams with Holistic TeamConnect™ Intelligence Designed for Legal Ops and IT Teams. IG Insight ™ is a tool for Legal Operations and corporate IT teams to finally get a complete, connected, and holistic view of their TeamConnect ™ system customizations, security, usage, performance, and more, in an easy-to-use interface. Our tool gives you intelligent and actionable information and suggestions on how to reduce and simplify system complexity, increasing user adoption and reducing maintenance costs (not to mention headaches). SAVE 30% ON MAINTENANCE OF YOUR TEAMCONNECT ™ DOWNLOAD THE DATA SHEET WHAT IG INSIGHT ™ WILL DO FOR YOU? For Legal Operations Teams Your Challenge Our Solution Your users complain that there are too many fields on the screen. IG Insight™ does a quick and clean impact analysis before you delete anything. Management is asking for reports and KPIs that are not tracked in the system. You want to change a field type, but that might break the screens and rules, and create bigger problems. With a few clicks in IG Insight™ , perform a full design and usage study on the existing field. You would like to train new users and need a list of current active rules and what they do. Use IG Insight™ to search through a list of all of your rules and what they do , with a few easy clicks. You want to upgrade your system and are wondering if users still need the custom fields they insisted on 5 years ago, but you're daunted by the data conversion. Pull a record count of each field, object, category, and how frequently users use them. Make your case in a matter of minutes. For TeamConnect Support and Admins Your Challenge Users ask for help and send you a screenshot of an unclear TeamConnect error that has not been documented. Our Solution Use IG Insight ™ to track the error so you can determine whether to contact internal IT, an implementation partner like InfiniGlobe, or Mitratech support, saving you tons of time. You have noticed that some normal users are creating or updating contacts. You need to remove edit rights, but there are lots of security groups and you’re not sure which one you should update. Use IG Insight’s ™ visualization tool to trace object dependencies and group security settings so you can make changes with confidence. The previous Admin retired and you have questions about design changes that were done to the lookup tables last year. Use IG Insight ™ to easily search through any system or custom field, locate lookup tables, and review change history. Your log is huge with lots of lines and you’re having a hard time tracking down and resolving specific errors. IG Insight ™ records, searches, and analyzes your logs so you can pinpoint errors to the exact time of the incident. And yes, you can keep your logs and look back through them. For TeamConnect Implementers Your Challenge Our Solution It would be great to have a system Object Relationship Diagram, including all custom, involved, embedded object definitions, and parent-child relations. TeamConnect ™ realizes its true potential when we build great customizations on it but that requires careful impact analysis, planning, and complex data conversions. The good thing is, with IG Insight’s ™ system blueprint you can review your infrastructure with a glance. You want to change a field type from text to lookup but don’t know if the field has been used in any existing logic. Use IG Insight ™ to conduct a search and impact analysis with just a few clicks. Recreate the field with a new datatype, and migrate components to use your new field, quickly and worry-free. Searching for field names, lookup tables, and classes is like searching for needles in a haystack. Forget exporting a dense design snapshot. With IG Insight ™ , search across custom java code and GUI rules, in XML files and CJB classes, through tools, wizards, routes, templates, etc. You name it, IG Insight will help you find it. You don’t have access to the latest source code, not to mention the labyrinth of legacy custom actions from years ago you have to sort through. IG Insight ™ redraws the map. Its proprietary visualization tools help you get a bird’s eye view of your system, from its rich customizations to its forgotten objects, you can finally get a look at what you’re working with. For Corporate IT Teams Supporting The law department Your Challenge You need an under-the-hood view of your system so you can perform regular maintenance, clean, oil up, and keep your TeamConnect running smoothly in the cloud or on-premises. Our Solution IG Insight ™ does a quick and clean impact analysis before you delete anything. Management is asking for reports and KPIs that are not tracked in the system. You want to change a field type, but that might break the screens and rules, and create bigger problems. With a few clicks in IG Insight ™ , perform a full design and usage study on the existing field. You would like to train new users and need a list of current active rules and what they do. Use IG Insight ™ to search through a list of all of your rules and what they do, with a few easy clicks. You want to upgrade your system and are wondering if users still need the custom fields they insisted on 5 years ago, but you're daunted by the data conversion. Pull a record count of each field, object and category, and how frequently users use them. Make your case in a matter of minutes. SUBSCRIPTION PLANS . DATA PROTECTION . InfiniGlobe has achieved and maintains active ISO/IEC 27001 certification and is compliant with all of the certification requirements - an information security standard from the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC ) . The scope of the certification extends to every level of InfiniGlobe’s operations in the Information Security Management System (ISMS), from cloud-based computing and IT to asset management, access control, human resources security, vendor management, and application security. InfiniGlobe LLC is certified by Schellman & Company, an ANAB, and UKAS Accredited Certification Body. You'll Be In Good Company. Trial Access. No Obligations. Contact Us

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InfiniGlobe offers expert legal consulting services, spanning industries like Oil & Gas to Retail-Food Services. Services include Legal Technology Assessment, Operations Optimization, Legal Analytics and KPIs, and Alternative Fee Arrangements. We focus on understanding unique challenges, ensuring agility and efficiency in legal departments. Transform with tailored solutions and strategic insights. Consulting Services Expert Legal Consulting Services at Every Step Legal departments today grapple with a dynamic technological ecosystem. At InfiniGlobe, we don't just navigate this landscape — we master it. Our team of experts, business analysts, certified implementers, and user trainers, is armed with decades of experience spanning leading legal software solutions, and ensures your department is agile, efficient, and at the pinnacle of productivity. Our expertise isn't confined to one sector; it's diverse. From Oil & Gas, Utilities, Technology, and Insurance to Healthcare, Energy, and Retail-Food Services, our experience cuts across a spectrum of industries. Each industry has its unique challenges, and we're equipped to meet them head-on, bringing tried and tested best practices to the table. “ I highly suggest sitting down with InfiniGlobe leadership and talking through what your team is trying to accomplish. InfiniGlobe can provide objective commentary and real-world experien ce to the conversation to help you craft the best plan for your needs and your company or firm. ” Our Services : Legal Technology Assessment Connecting Your Needs to the Right Technology Drowning in a sea of technology options? You're not alone. Today's vast technological landscape can be both a blessing and a curse, especially when choosing the right tools feels like finding a needle in a haystack. At InfiniGlobe, we've taken the deep dive so you don't have to. We've explored every corner and understood each tech's strengths, weaknesses, and best fits. Our first step is always to listen and understand – what are your legal department's unique requirements, aspirations, and challenges? We then use our comprehensive knowledge of the technology ecosystem to match those needs with the most suitable tools. Our commitment is not to push a product, but to ensure that whatever solution you choose truly serves your legal department. “ InfiniGlobe is one of our trusted vendors with Shell Oil Company and has significantly contributed to the implementation, development, and maintenance of both the Matter Management system and the Legal Hold system in use at Shell. ” Legal Operations Optimization Legal departments can sometimes get tangled in their own processes. Minor inefficiencies can compound over time, evolving into major operational roadblocks. At InfiniGlobe, we don't just apply a band-aid solution to a perceived problem. We commit to understanding the intricacies of your operations. Our approach is holistic, understanding not just the evident problems but the intricate inner workings of your operations. It's about identifying not just the challenges, but also the unseen links between them and probing deeper to uncover root causes. By recognizing these connections, we can unveil underlying issues you might not have been aware of, and realign your operational paths to ensure your legal department functions seamlessly. Streamlining Paths for Maximized Efficiency “ One of the major differences between InfiniGlobe and other consulting companies is that their team does not blindly accept requirements, but asks questions and makes suggestions through proposed changes to collaboratively come to an ideal delivery product. ” Alternative Fee Arrangements Every company's financial landscape is unique, and so should the fee arrangements. Whether you're striving for cost savings, risk mitigation, predictability, or simplicity, we dive into the specifics of your partnerships. Plotting a course through your current billing structures with law firms and vendors, we align them with your specific goals. By deeply understanding the nuances of both your objectives and existing vendor relationships, we craft innovative fee arrangements that resonate with your vision. No two companies are the same, and our approach ensures that your fee structures aren't just efficient, but also tailored to your ever-evolving needs. Bridging Your Goals with Strategic Fee Structures “ At the end of the day, the main reason I recommend InfiniGlobe is their people. They are knowledgeable, respectful, reliable, creative, and just fun to work with. Their creativity and accessibility surprised and pleased us. We would tell someone w ho is considering their business that If they tell you they can help, hire them . ” Legal Analytics and KPIs Your Data. Your Story. You're not just another client with a spreadsheet to us. When you share your data, you're sharing a part of your company's soul – its highs, its lows, its challenges, and its triumphs. We respect that. Connecting the dots between your numbers, we seek the real stories they tell about your legal department. With hands-on experience from numerous corporations, we've seen many data tales and are adept at drawing out what's meaningful. We don't merely suggest metrics; together, we craft a roadmap, selecting the KPIs and metrics most meaningful to your legal department based on their maturity and the nuances in your data. With InfiniGlobe by your side, data doesn't just inform; it inspires action. “ InfiniGlobe has helped us as a consulting and development resource for a variety of projects including process improvements, reporting & analysis, spend management, matter management, and legal hold (…). Working with the InfiniGlobe t eam feels more like a true collaboration rather than a contractual agreement. ” Legal Operations KPIs The Professional's Handbook to Operational Excellence Use the power of your legal data with "Legal Operations KPIs" guide that caters to a diverse audience, including proactive Legal Operations Professionals, strategic General Counsels, and Law Firms aiming to align with corporate legal requirements. Crafted by a seasoned expert who has both witnessed and been part of this transformation, this book transcends mere listings. It empowers readers with detailed notes and instructions, enabling both legal operations and technical audiences to create, deliver, and interpret each report and metric. Whether your goal is to impress C-level management, lead your team, or foster robust professional relationships, this book is an indispensable manual for every legal professional. Get Your Copy Learn More Inside The Book Comprehensive Coverage Legal Operations KPIs delivers a thorough compilation of metrics and reports across varied domains such as Spend Management, Budgeting, Invoice and Data Quality Analysis, among others. This extensive range equips legal professionals with the analytical tools to optimize financial strategies, enhance data integrity, and elevate overall legal operational efficiency. Online Resources Cement your expertise in Legal Operations with each purchase of Legal Operations KPIs, which offers more than pages—every article comes with a QR code providing direct access to an extended online version at LegalOpsKPI.com. There, interactive discussions, customizable content, and continuously updated resources await, transforming the book into an evolving toolkit for legal professionals dedicated to excellence. Tailored Readiness Levels The KPIs and Metrics in this book are not one-size-fits-all; they are carefully crafted to cater to varying levels of readiness within legal operations. Whether you're building the foundations at the "Early" stage or refining sophisticated systems at the "Advanced" level, you'll find the tools and insights necessary to elevate your practice and drive meaningful progress at every stage of your organization’s evolution. Reach Out For Help With Your Next Project . Contact Us