Sudamérica #3 - Avoiding the Top Mistakes in Legal Metrics
Time & Location
January 13, 2026
12:00 PM - 1:30 PM (GMT-03:00)
About the event
Register for the event: https://legalopskpis.com/forum/chapter/south-america/event/legal-operations-kpis-forum-sudamerica-3-avoiding-kpi-pitfalls-in-legal-operations
Date: January 13, 2026
Time: 12:00 PM – 1:30 PM (GMT-03:00)
Location: Remote
As many legal teams prepare for 2026, the same issue keeps showing up across the region: teams want to work with KPIs, but real implementation is where things get complicated.
In this masterclass, Elizabeth Miller, Senior Director of Legal Operations at Delta Dental Insurance, and Mori Kabiri, author of Legal Operations KPIs and Law Firm KPIs, will share a practical view of the most common mistakes teams make when building KPIs, from poorly defined metrics to dashboards that look impressive but do not change decisions.