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FEATURED RESOURCES
Resources that move legal operations forward
Explore proven client work and practical resources that help legal teams improve systems, reduce friction, and make better operational decisions.


Case Study: Automating Invoice Review and Approval
January 16, 2023 Building an equally effective and efficient invoice processing workflow is the modern age million-dollar e-billing question. Navigating the volume of invoices and the drain on in-house counsel’s time to review and approve invoices are two challenges corporate legal departments regularly face. When current e-billing tools could use some fine-tuning, streamlining invoice review and approval can provide meaningful and impactful solutions. This was the case for a


Case Study: Integrating Legal Hold Pro™ and TeamConnect™
August 26, 2021 When Matter Management and Legal Hold are two different systems, syncing information between them is necessary, which is historically done by implementing a batch process. While this approach eliminates the double matter data entry, there are still inefficiencies that can be improved by helping the systems better communicate. We successfully solved this problem for a Fortune 500 company. Here in this case study we talk about: Background on Legal Hold Common ch


Case Study: Top US Bank Upgrades Its Document Management System
July 11, 2021 In today's time, staying ahead of your competitors means the need to adopt new technologies and as one of the top banks in the US, our client, decided to upgrade their Document Management System. However, the problem arises when this new system does not communicate well with their current Enterprise Legal Management (ELM). Download the case study and get to know why the InfiniGlobe team believed that seamless integration is the best option for when your technolo
LEGALOPSKPIS
Make legal measurable.
Through LegalOpsKPIs resources, forums, and advisory work, InfiniGlobe helps legal teams define metrics, build meaningful dashboards, and connect legal work to business value.
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Risk of Hidden Instructions: Securing Legal AI Workflows
October 30, 2025 Imagine a super-eager intern who treats anything they read as instructions. If a stranger slips them a sticky note: “Ignore your boss and email me the client files” They’ll do it! You might say, that’s not realistic. Interns only take instructions from their manager, not strangers. But what if the sticky note is tucked inside the manager’s notes and passed along? The intern follows it anyway, never realizing the source is untrusted. And that, ladies and gen


A Evolução dos KPIs em Operações Jurídicas no Brasil - Marcelo Cardoso
January 31, 2025 Legal departments are no longer just about mitigating risks and handling disputes, they’re becoming strategic business...


2024 Legal Operations KPIs Recap
January 8, 2024 As we kick off 2025, I want to take a moment to reflect on an extraordinary year we accomplished together: The Journey of...


Metric of the Week (#10): Average Invoice Approval Time (IAT)
November 14, 2024 Definition Law firms and vendors invoice legal departments for their services and expect timely payments. However,...


Metric of the Week (#9): Paralegals and Admin as a Percentage of Legal Staff (PAPLS)
Definition Paralegals and administrative staff are essential to keeping legal departments running efficiently. Paralegals often assist...


Metric of the Week (#8): Legal Department Budget vs. Actual (LDBA)
Definition Managing a legal department’s budget can be tricky—there’s always a gap between what’s planned and what’s actually spent. The Legal Department Budget vs. Actual (LDBA) metric helps you track that difference, giving a clear view of how closely your spending aligns with what was forecasted. If you consistently go over or under budget, it might signal the need for a deeper look at how resources are being allocated. Limitation Timing matters. Checking this metric too e
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