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Join date: Aug 18, 2023
Posts (9)
Sep 2, 2024 ∙ 2 min
Metric of the Week (#5): Client Satisfaction Index (CSI)
Definition Understanding how satisfied your clients are with the legal department isn’t just about getting feedback—it’s about seeing the...
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Aug 22, 2024 ∙ 1 min
Metric of the Week (#4): Expenses as a Percentage of Total Vendor Spend (EPVS)
Definition Expenses as a Percentage of Total Vendor Spend (EPVS) is a metric for monitoring the expense portion of vendor spend,...
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Aug 14, 2024 ∙ 2 min
Metric of the Week (#3): Total Legal Spend as a Percentage of Revenue (TLSPR)
Definition Total Legal Spend as a Percentage of Revenue (TLSPR) is a classic metric, by which organizations can track the financial...
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morikabiri
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