Legal Technology Assessment & Legal Operations Consulting
Make confident decisions about legal technology, data, process, and adoption before you invest, implement, or expand.
LEGAL OPERATIONS CONSULTING
When to call InfiniGlobe
Legal teams often know something needs to improve before they know which technology, process, or service is the right answer. InfiniGlobe helps corporate legal departments identify the problem, understand the options, and determine a practical path forward.
You may need consulting support when:
Your legal technology no longer fits the way your team works.
Processes, data, or adoption are creating unnecessary friction.
You need clearer KPIs, dashboards, or reporting to show performance and value.
You are reviewing legal spend, pricing approaches, or alternative fee arrangements.
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“I highly suggest sitting down with InfiniGlobe leadership and talking through what your team is trying to accomplish. InfiniGlobe can provide objective commentary and real-world experience to the conversation to help you craft the best plan for your needs and your company or firm. ”
CONSULTING SERVICES
How we help legal departments
From technology assessment and operational improvement to KPIs and fee strategy, InfiniGlobe helps corporate legal teams make informed decisions and turn priorities into practical action.
How we approach the assessment
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Listen — Start with your department’s goals, priorities, and challenges.
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Review — Examine the current technology, data, processes, and how effectively tools are being adopted.
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Identify — Surface gaps, friction, and areas that may need improvement.
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Prioritize — Determine practical next steps based on your department’s needs.
Legal Technology Assessment
Understand what you have, what you need, and what should come next.
A Legal Technology Assessment helps your legal department understand whether its current technology, data, processes, and adoption practices support the way the team needs to work. InfiniGlobe starts by listening to your priorities, challenges, and existing environment before recommending a path forward.
Rather than beginning with a product, we evaluate what your department is trying to accomplish and where technology or operational gaps may be creating friction. The goal is to help your team make better-informed decisions about what to keep, improve, or replace—and what to prioritize next.
What the assessment considers
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Technology — how current systems support the department’s needs and priorities.
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Data — whether information is usable for reporting, decisions, and future initiatives.
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Processes — where workflows create friction, duplication, or unnecessary manual work.
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Adoption — how effectively existing tools support the people expected to use them.
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“InfiniGlobe is one of our trusted vendors with Shell Oil Company and has significantly contributed to the implementation, development, and maintenance of both the Matter Management system and the Legal Hold system in use at Shell.”
Legal Operations Optimization
Reduce friction and improve how legal work gets done.
Legal operations challenges are often connected. A manual process in one area can affect data quality, reporting, adoption, or the way work moves across the department. InfiniGlobe works with legal teams to understand how their current processes operate and where unnecessary friction may be slowing people down.
Rather than addressing symptoms in isolation, we look for the underlying causes and connections between workflows, systems, and day-to-day operations. This helps legal departments identify practical improvements that make processes clearer, more efficient, and easier to support over time.
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“One of the major differences between InfiniGlobe and other consulting companies is that their team does not blindly accept requirements, but asks questions and makes suggestions through proposed changes to collaboratively come to an ideal delivery product.”
Legal Analytics and KPIs
Turn legal data into meaningful KPIs and better decisions.
Legal departments need more than data—they need measures that reflect their priorities and help them understand performance. InfiniGlobe works with legal teams to identify meaningful KPIs, evaluate whether the available data can support them, and connect reporting to operational and business goals.
Rather than selecting metrics in isolation, we consider the department’s priorities, data readiness, and reporting needs to determine what should be measured and how those measures can be used effectively. The goal is to make legal performance easier to understand, communicate, and act on through practical KPIs, dashboards, and reporting.
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“InfiniGlobe has helped us as a consulting and development resource for a variety of projects including process improvements, reporting & analysis, spend management, matter management, and legal hold (…). Working with the InfiniGlobe team feels more like a true collaboration rather than a contractual agreement.”
Alternative Fee Arrangements
Align legal spend, value, and fee structures with your goals.
Alternative fee arrangements can help legal departments improve cost predictability, manage risk, and align outside counsel spend with business priorities. InfiniGlobe works with legal teams to understand their objectives, current billing structures, and vendor relationships before evaluating which fee approaches may be appropriate.
Rather than applying the same model to every engagement, we consider the work being performed, the department’s priorities, and the existing relationship with law firms or vendors. The goal is to help legal teams make more informed fee-structure decisions that support value, predictability, and practical management of legal spend.
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“At the end of the day, the main reason I recommend InfiniGlobe is their people. They are knowledgeable, respectful, reliable, creative, and just fun to work with. Their creativity and accessibility surprised and pleased us. We would tell someone who is considering their business that if they tell you they can help, hire them.”
Legal Operations KPIs
The Professional's Handbook to Operational Excellence
Use the power of your legal data with the "Legal Operations KPIs" guide that caters to a diverse audience, including proactive Legal Operations Professionals, strategic General Counsels, and Law Firms aiming to align with corporate legal requirements. Crafted by a seasoned expert who has both witnessed and been part of this transformation, this book transcends mere listings. It empowers readers with detailed notes and instructions, enabling both legal operations and technical audiences to create, deliver, and interpret each report and metric. Whether your goal is to impress C-level management, lead your team, or foster robust professional relationships, this book is an indispensable manual for every legal professional.
Inside The Book
Comprehensive Coverage
Legal Operations KPIs delivers a thorough compilation of metrics and reports across varied domains such as Spend Management, Budgeting, Invoice and Data Quality Analysis, among others. This extensive range equips legal professionals with the analytical tools to optimize financial strategies, enhance data integrity, and elevate overall legal operational efficiency.
Online Resources
Cement your expertise in Legal Operations with each purchase of Legal Operations KPIs, which offers more than pages—every article comes with a QR code providing direct access to an extended online version at LegalOpsKPIs.com. There, interactive discussions, customizable content, and continuously updated resources await, transforming the book into an evolving toolkit for legal professionals dedicated to excellence.
Tailored Readiness Levels
The KPIs and Metrics in this book are not one-size-fits-all; they are carefully crafted to cater to varying levels of readiness within legal operations. Whether you're building the foundations at the "Early" stage or refining sophisticated systems at the "Advanced" level, you'll find the tools and insights necessary to elevate your practice and drive meaningful progress at every stage of your organization’s evolution.